klix4dPrivacy Policy
This page describes what we collect when you use klix4d and how we keep that data protected. We operate across supported jurisdictions in Southeast Asia, handling accounts, transactions, and game history for users who access our platform where local law permits. Your privacy is fundamental to how we operate.
When you open an account on klix4d, we collect your email address, phone number, full name, and date of birth as part of our verification process. We also collect payment details linked to your DANA, e-wallet, mobile banking, or bank account (local payment, online payment, e-wallet, mobile banking) to process deposits and withdrawals. This data is stored on secure servers and retained only as long as necessary to fulfil our legal and operational obligations.
We treat your information with the same care we apply to our game operations and sportsbook settlement processes. This policy explains the full scope of what we do with your data, who we share it with, and what rights you hold.
What We Collect and Why
Our klix4d account system requires identity information to prevent fraud and meet local regulatory standards. We collect your name, date of birth, email, mobile number, and residential address during signup. We also record your IP address and browser fingerprint each time you log in, which helps us detect unusual access patterns and protect against account takeover.
When you fund your account, we collect the payment method you choose—whether DANA, e-wallet, mobile banking, local payment, online payment, or a bank transfer via e-wallet, mobile banking, or local payment. We store the last four digits of your payment instrument and transaction timestamps, but we do not retain full card numbers or banking credentials on our servers.
We also collect behavioural data: which sports you view (Liga 1, Piala AFF, badminton, MotoGP), which games you play, your session duration, and your withdrawal history. This helps us understand service usage and identify technical issues, but we do not sell this data to advertisers.
Our Data Protection and Third Parties
Our klix4d servers may be located outside your home jurisdiction. We encrypt all payment and login data in transit using industry-standard TLS protocols. Data at rest is encrypted using AES-256 or equivalent. We conduct annual security audits and maintain incident-response procedures for data breaches.
We share your information only with service providers who help us operate klix4d: payment processors (DANA, e-wallet, mobile banking networks), identity-verification vendors, and our hosted-infrastructure provider. Each processor is bound by a data-processing agreement that restricts their use of your information to the specific service they provide for us.
We do not share your email, phone, or game history with third-party marketers, affiliates, or data brokers. We retain account data for six years after your last login, as required by local financial regulations in Indonesia. After that period, we securely delete or anonymise your records.
- Your access rights
- You can request a copy of all data we hold on you. Contact our support team and we will respond within 14 days.
- Corrections and deletion
- You may update your email or phone number in your account settings. Data deletion requests are handled case-by-case, as legal holds may apply to settlement disputes.
- Cookies and tracking
- We use session cookies to keep you logged in. We do not use tracking pixels or behavioural advertising cookies on klix4d.
If you have questions about this policy or wish to exercise any of your rights, contact us via the support form on klix4d. We monitor all requests and respond within business hours.